Frequently asked questions
How often do I need to use these?
How often do I need to use these?
A: Once per month, per drain. Each stick lasts 30 days. If you have a particularly bad drain, you can use them more frequently (once every 2 weeks) until the problem is resolved, then switch to monthly maintenance.
Are these safe for septic systems?
Are these safe for septic systems?
A: Yes! DrainReset™ Sticks are 100% septic-safe. The enzymes are actually beneficial for septic systems—they help break down waste naturally. No harsh chemicals that could kill the good bacteria in your septic tank.
Do they work on all types of drains?
Do they work on all types of drains?
A: Yes. Kitchen sinks, bathroom sinks, showers, tubs, floor drains, utility sinks—any drain in your home. They work on all pipe materials: PVC, copper, galvanized steel, cast iron.
What if I have a garbage disposal?
What if I have a garbage disposal?
A: Perfect! DrainReset™ Sticks are safe for garbage disposals. In fact, they help clean the disposal too. Just drop the stick in the drain side (not directly into the disposal) and run water as usual.
Will this unclog my drain?
Will this unclog my drain?
A: DrainReset™ Sticks are designed to prevent clogs and eliminate odors, not unclog existing blockages. If your drain is completely clogged, you'll need to clear it first (with a plunger, snake, or plumber). Once cleared, use DrainReset™ monthly to prevent future clogs.
How long until I notice a difference?
How long until I notice a difference?
A: Most people notice the smell is gone within 24 hours. For heavily built-up drains, you might need to use 2-3 sticks over the first week, then switch to monthly maintenance.
Can I use these with other drain products?
Can I use these with other drain products?
A: We don't recommend combining DrainReset™ with harsh chemical drain cleaners (like Drano or bleach) as they can deactivate the enzymes. However, they work great alongside natural solutions like baking soda or vinegar.
What if I forget to use them monthly?
What if I forget to use them monthly?
A: No problem! Subscribe & Save auto-ships every 3 months so you never run out. We also include a reminder card in each shipment with tips on when to use your next stick. Or just set a reminder in your phone—first of every month, drop a stick.
Can I cancel my subscription anytime?
Can I cancel my subscription anytime?
A: Absolutely. Cancel, skip, or pause your subscription anytime from your account dashboard. No fees, no hassle, no questions asked. We only want happy customers.
Do you offer a guarantee?
Do you offer a guarantee?
A: Yes. If DrainReset™ Sticks don't eliminate your drain odor within 30 days, email us for a full refund. No return necessary. We're that confident they work.
How many sticks do I need for my whole house?
How many sticks do I need for my whole house?
A: Count your drains. Most homes have:
- Kitchen sink: 1 drain
- Bathroom sink(s): 1-2 drains
- Shower(s): 1-2 drains
- Tub(s): 1 drain
- Utility/laundry sink: 1 drain
Average home = 4-6 drains. One 12-pack covers 1 drain for a year, or 2 drains for 6 months. We recommend starting with 2-3 packs if you have multiple problem drains.
Are these environmentally friendly?
Are these environmentally friendly?
A: Yes. DrainReset™ Sticks use biodegradable enzymes and plant-based ingredients. No harsh chemicals, no toxins. Safe for you, your family, and the environment.